{"id":7420,"date":"2016-11-08T17:40:05","date_gmt":"2016-11-08T16:40:05","guid":{"rendered":"\/products\/helpdeskadvanced\/"},"modified":"2020-04-21T10:01:37","modified_gmt":"2020-04-21T08:01:37","slug":"helpdeskadvanced","status":"publish","type":"page","link":"https:\/\/pat.eu\/en\/products\/helpdeskadvanced\/","title":{"rendered":"HelpdeskAdvanced"},"content":{"rendered":"<h1>The automated solution for the strategic Governance of your Service Management activities<\/h1>\n<p>HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company\u2019s objectives, operating efficiently and in high quality standards. HelpdeskAdvanced is based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes. With HelpdeskAdvanced users can daily enjoy the best User Experience, facilitated by tools, channels and interfaces, as well as the mobile app which offers the main Service Management functionalities anywhere at any time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The automated solution for the strategic Governance of your Service Management activities HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company\u2019s objectives, operating efficiently and in high quality standards. HelpdeskAdvanced is based on the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7388,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-modular_prodotti.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HelpdeskAdvanced, Service Management Solutions<\/title>\n<meta name=\"description\" content=\"The automated solution for the strategic Governance of your Service Management activities. 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