{"id":8121,"date":"2016-11-28T09:57:24","date_gmt":"2016-11-28T08:57:24","guid":{"rendered":"\/solutions\/service-management\/asset-management\/"},"modified":"2017-03-28T14:31:39","modified_gmt":"2017-03-28T12:31:39","slug":"asset-management","status":"publish","type":"page","link":"https:\/\/pat.eu\/en\/solutions\/service-management\/asset-management\/","title":{"rendered":"Asset Management"},"content":{"rendered":"
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Asset Management<\/strong> helps companies manage and monitor the various types of Assets they possess, be they goods, components, software or hardware, i.e. all the physical entities that fall under the scope of Service Management.<\/p>\n

Sound knowledge and traceability of available Assets is key: monitoring their origin, availability, location and allocation to resources, use and services offered allows companies to efficiently support their users in providing services, supplying detailed information on the Assets related to specific requests.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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Through Asset Management<\/strong>, HelpdeskAdvanced<\/a>, governs the IMAC process (Install \u2013 Move \u2013 Add \u2013 Change) in the life cycle of each Asset by acquiring key information on: its life cycle, stock status, location, configuration, allocation to company users, contracts, maintenance, guarantees and divestments.<\/p>\n

HelpdeskAdvanced<\/a> supports you in accurately surveying and identifying your Assets, providing all necessary information to ensure that the governance of specific asset-related services is as efficient as possible, with a focus on defining and controlling infrastructure, costs and service levels managed.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Gain a complete and centralised overview of all your company\u2019s Assets and related information.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Monitor your Assets\u2019 status and information.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div>

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Automatically track and allocate Incidents and Problems to the relevant Assets.<\/p>\n<\/div>\n<\/div><\/div><\/div>

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Achieve more efficient governance throughout the life cycle of your Assets.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>

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\n\t\n\t\t\n\t\t\t\n\t\t\tREQUEST A DEMO OF HELPDESKADVANCED\t\t<\/span>\n\t<\/a>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

Asset Management helps companies manage and monitor the various types of Assets they possess, be they goods, components, software or hardware, i.e. all the physical entities that fall under the scope of Service Management.Sound knowledge and traceability of available Assets is key: monitoring their origin, availability, location and allocation to resources, use and services offered […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7569,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":[],"yoast_head":"\nAsset Management<\/title>\n<meta name=\"description\" content=\"Asset Management manages and monitors all the components and the physical entities that fall under the scope of Service Management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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