{"id":8231,"date":"2016-11-28T09:26:53","date_gmt":"2016-11-28T08:26:53","guid":{"rendered":"\/solutions\/service-management\/service-catalog\/"},"modified":"2017-03-28T17:23:08","modified_gmt":"2017-03-28T15:23:08","slug":"service-catalog","status":"publish","type":"page","link":"https:\/\/pat.eu\/en\/solutions\/service-management\/service-catalog\/","title":{"rendered":"Service Catalog"},"content":{"rendered":"<div id=\"pl-8231\"  class=\"panel-layout\" ><div id=\"pg-8231-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>The <strong>Service Catalog<\/strong> is the centralised source of all company services deliverable to users and customers. The Service Catalog provides all information on services already available, specifying their details, status and correlation with infrastructure and business areas.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-8231-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-1-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"1\" >\t\t\t<div class=\"textwidget\"><div class=\"sa-separator\"><\/div><\/div>\n\t\t<\/div><\/div><\/div><div id=\"pg-8231-2\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-2-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>The\u00a0<a href=\"\/en\/products\/helpdeskadvanced\/\">HelpdeskAdvanced<\/a>\u00a0Service Catalog meets the new demand for intuitiveness and immediacy expected by end-users in a Service Management portal. Users can choose the services they need simply and quickly, browsing intuitively the <strong>Catalog of Services<\/strong> which collects the services available and managed by the IT department.<\/p>\n<p>Service request processes, accessible via the Service Catalog, are automated to respect the flows of service authorisation, management and provision within the established SLAs, and to deliver an enhanced, more effective user experience.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"pgc-8231-2-1\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-2-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-17bc2272b535-8231\"\n\t\t\t\n\t\t>\n\n<div class=\"sow-image-container\">\n\t\t<img src=\"https:\/\/pat.eu\/wp-content\/uploads\/service-catalog.png\" width=\"514\" height=\"374\" srcset=\"https:\/\/pat.eu\/wp-content\/uploads\/service-catalog.png 514w, https:\/\/pat.eu\/wp-content\/uploads\/service-catalog-300x218.png 300w\" sizes=\"(max-width: 514px) 100vw, 514px\" title=\"Service Catalog help desk\" alt=\"Service Catalog help desk\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><div id=\"pg-8231-3\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-3-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"4\" >\t\t\t<div class=\"textwidget\"><div class=\"sa-separator\"><\/div><\/div>\n\t\t<\/div><\/div><\/div><div id=\"pg-8231-4\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"5\" ><div class=\"m-icons m-icon-check panel-widget-style panel-widget-style-for-8231-4-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Make services immediately available and user-friendly.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-8231-4-1\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-4-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"6\" ><div class=\"m-icons m-icon-check panel-widget-style panel-widget-style-for-8231-4-1-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Configure the Service Catalog to satisfy demand for an intuitive user experience.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-8231-5\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-5-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-5-0-0\" class=\"so-panel widget widget_text panel-first-child panel-last-child\" data-index=\"7\" >\t\t\t<div class=\"textwidget\"><div class=\"sa-separator\"><\/div><\/div>\n\t\t<\/div><\/div><\/div><div id=\"pg-8231-6\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8231-6-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8231-6-0-0\" class=\"so-panel widget widget_sow-button panel-first-child panel-last-child\" data-index=\"8\" ><div class=\"popmake-request-demo-helpdeskadvanced panel-widget-style panel-widget-style-for-8231-6-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-button so-widget-sow-button-flat-17f0d3787447-8231\"\n\t\t\t\n\t\t><div class=\"ow-button-base ow-button-align-center\">\n\t<a\n\thref=\"#\"\n\t\tclass=\"ow-icon-placement-left ow-button-hover\" \t>\n\t\t<span>\n\t\t\t\n\t\t\tREQUEST A DEMO OF HELPDESKADVANCED\t\t<\/span>\n\t<\/a>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The Service Catalog is the centralised source of all company services deliverable to users and customers. The Service Catalog provides all information on services already available, specifying their details, status and correlation with infrastructure and business areas.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":7569,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Catalog<\/title>\n<meta name=\"description\" content=\"The Service Catalog is the centralised source of all company services, specifying their details, status and correlation, deliverable to users and customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pat.eu\/en\/solutions\/service-management\/service-catalog\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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