Improve the effectiveness of your service provision and resources, and the quality of your IT department.
The solution for your IT Governance strategy
Automation of Service Management governing processes
Through enhanced process configurability and automation, HelpdeskAdvanced improves the effectiveness of Services management and provision, and of the resources governing these processes, optimising the time taken to release and resolve requests, and reducing management costs. The highly efficient HelpdeskAdvanced solution optimises user experience through a self-service approach and an innovative customer experience based on collaboration. With the mobile app, you can operate and govern your services wherever your resources and users are.